Our experience with Verizon 5G Home Internet That said, if you already get steady cell service where you live, you’re likely to get steady 5G internet service too. You’re more likely to experience slowdowns over a 5G connection due to neighborhood-wide network congestion-and other factors beyond your control might also impact your speeds, including inclement weather or geographic landmarks like hills and trees. But it’s likely to remain centered around big cities and urban areas, with less of a footprint (or possibly none at all) in rural areas.įluctuating speeds-Since 5G internet works over a wireless 5G network, its speeds aren’t as consistent as wired services like fiber or cable internet. Verizon is in the lead, offering its 5G Home Internet plans in 900 cities across the country.ĥG home internet is sure to expand in popularity and use over the coming years. Limited availability-5G home internet is a relatively new service: it’s just now coming into wider use after a couple years of small-scale beta testing, so availability is quite limited. 5G internet requires a widespread buildup of new transmitters and deployment of 5G routers, but some bugs may still need to be worked out-and technical issues can lead to a slowed or dropped connection. Outages like these stem from the wireless nature of 5G and the newness of the infrastructure. One of our staff members at experienced similar recurring disconnects on Verizon’s 5G service. Service outages-Although Verizon and T-Mobile both scored very well for reliability in our annual customer satisfaction survey, 14% of T-Mobile customers in the survey also reported “always” or “often” experiencing service outages on the carrier’s 5G service. Customers signed up for the T-Mobile Magenta MAX or Go5G Plus phone plan can get the internet plan for $30 per month, plus subscriptions to Netflix and Apple TV+. You get a Paramount+ and Vix+ trial with its 5G plan. T-Mobile hooks customers up with extra goodies too. Those who already have a qualifying mobile plan from Verizon can get 5G home internet at half price plus, the plan comes with other benefits as well, including streaming-service trials, gift cards, and more. Lots of perks on some plans-Verizon is especially generous with extra perks for customers considering a switch to 5G home internet. That makes it a great option for mid-sized households, giving you enough bandwidth to support streaming, gaming, Zoom meetings, and more on three to five devices. 5G home internet speeds usually fall in the range of 100Mbps to 300Mbps, but they sometimes peak at up to 1,000Mbps. Speeds competitive with cable and fiber-As far as performance goes, 5G home internet delivers roughly the same speeds as a modest cable or low-end fiber plan. So you win out with no extra fees for installation or equipment, no need to sign up for an annual contract, and no monthly limit on your data usage. One way they draw in customers is by selling 5G internet at a fixed rate without any extra-fee shenanigans that traditional home internet plans are notorious for. Starry offers unlimited data and fixed rates, and it’s available for apartment dwellers in a handful of big American cities.įlat rates and no extra fees-5G internet providers compete with much more established fiber and cable internet providers. Starry Internet doesn’t advertise itself as 5G internet, but it basically works the same way as Verizon’s and T-Mobile’s 5G internet setups. A writer for reviewed T-Mobile 5G Internet firsthand and loved it, saying the service delivered fast speeds ideal for a small- to medium-sized household. In our satisfaction survey, T-Mobile customers gave its 5G service excellent ratings for price and speed, placing the budding service towards the top among regional internet providers. T-Mobile’s 5G home internet plan comes with a free, yearlong trial of Paramount+ and Vix+, and the price drops to $30 per month if you have a Go5G Plus or Magenta MAX phone plan. T-Mobile Home Internet is also a worthy option, with easy setup and no extra fees for installation or equipment. However, it may not work best in some areas with limited 5G cell service: as we write in our Verizon 5G Home review, one of our staffers tried it last year and had to deal with recurring outages. Verizon scored high among national providers in ’s yearly customer satisfaction survey, with 5G customers showing particular enthusiasm for speed and customer service. It also has the best prices: you can get it for just $25 a month if you also subscribe to Verizon’s Unlimited Plus cellular plan. Verizon’s 5G Home Internet service is the most widely available right now.
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